News Release - 1 April 2008
Leading tier one investment bank is first to go live with City Networks’ BPM solution
A leading investment bank has gone live with their business process management (BPM) solution, PROactiveTM Process Control, announced City Networks. The solution is being used to automate the processing of exceptions across the bank’s global reconciliations function and marks the latest phase in a global project to replace many of the bank’s back office systems.
Using PROactiveTM Process Control, and City Networks PROactiveTM Reconciliations, the bank has been able to streamline its global reconciliations processing and establish best practice management of exception handling, saving operational time and costs and improving their STP rates.
Advanced features within the solution ensure full control is given to the business with easy ‘drag and drop’ access to analytics and case management capabilities. Intelligent workflow models and flexible business rules help to streamline operations, virtually eliminating manual intervention and managing communication between the bank’s external and internal departments. All exception cases are automatically researched and consolidated information is presented to the user for easy resolution, refreshed with real-time updates throughout the trade process chain.
